Daniel Kahneman, in the introduction to his book ‘Thinking, Fast and Slow” says why we should be concerned of Gossip.
“Because it is much easier, as well as far more enjoyable, to identify and label the mistake of others than to recognize one own”
Gossip is dark inside but extremely illuminating outside and with excellent story tellers, it can be very entertaining. Easy and engaging, many gossip without knowing it as one. It remains in the air and in the mind, long after it is done.
If we individually work on a mindset that finding our own mistakes and accepting feedback direct or indirect are the most important ingredients of improvement we will get better in identifying and addressing Gossips.
There is no one who does it all perfect every time. Some are not even mistakes, but perspectives. But not everyone has the courage, the skill or the prowess to go to the person and point it out and Gossips are born.
What is important for organizations is to build a culture where mistakes are seen as a learning opportunity and you are allowed to make them. A culture that helps people to team up to solve a problem rather than team up against someone.